Property Management

Stop Losing Maintenance Requests
in Your Text Messages

You are managing 20, 50, maybe 100 units across multiple properties. Maintenance requests come in by text, phone, email, and voicemail. Lease renewals sneak up on you. Vendors go silent. We fix all of that.

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Sound Familiar?

These are the problems property managers tell us about most.

Maintenance requests get buried

A tenant texts about a broken heater at 6pm Friday. By Monday morning, you have forgotten and they are furious — and the repair is now an emergency.

Lease renewals sneak up on you

You meant to send renewal notices last month but it slipped. Now the tenant is looking at other places and you might have an unexpected vacancy.

Vendor communication is chaos

You are playing phone tag between tenants, plumbers, electricians, and HVAC techs. Every job requires 10 texts and two calls to coordinate.

You can not see what is in progress

Is the electrician at unit 4B today or tomorrow? Did the tenant in 12A acknowledge the repair notification? You have no single place to check.

Solution 1

Maintenance Triage System

Tenants text your dedicated number with maintenance issues. The AI assistant gathers the details — unit number, issue type, severity, photos — and immediately routes it to the right vendor with a priority tag. You see every open request in a visual board. Nothing gets lost.

  • ✓AI triage categorizes requests by type and urgency automatically
  • ✓Vendors get notified immediately with all relevant details
  • ✓Tenants receive automatic status updates at each stage
  • ✓All requests logged with timestamps for owner reporting
  • ✓Emergency escalation triggers immediate call/text to you
Example: Tenant Intake Flow
10:42 PM Tenant: "Heat not working in unit 8B, it's 30 degrees outside"
10:42 PM AI: "Hi Sarah — I have logged this as an emergency. Can you confirm the thermostat setting and whether the pilot light is on?"
10:43 PM Tenant: "Thermostat says 68 but it's freezing, no idea about pilot"
10:43 PM AI: "Got it. I have flagged this as emergency HVAC and notified your HVAC contractor. You will hear from them within the hour. I have also notified your property manager."
Board updated: Unit 8B — HVAC Emergency — Vendor notified — Owner alerted

Lease Renewal Timeline

90 days out
First renewal notice sent via SMS + email. Tenant asked to confirm intent.
60 days out
Follow-up for non-responders. Renewal terms included.
45 days out
Signed renewal or escalation to property manager for non-responders.
30 days out
Final reminder. Non-responses trigger vacancy prep workflow.
Renewal signed
New lease dates logged, next renewal cycle automatically scheduled.
Solution 2

Lease Renewal Pipeline

The system tracks every lease expiration date and automatically starts the renewal sequence at 90 days. You only touch it when a tenant needs your personal attention — everything else is handled.

  • ✓Automated 90/60/30-day reminder sequences
  • ✓Tenant response tracking in visual pipeline board
  • ✓Escalation to you for non-responsive tenants at 45 days
  • ✓Vacancy prep workflow triggers automatically if needed

Property Management Pricing

Compare to AppFolio ($1.49/unit/mo minimum $250) or Buildium ($150-475/mo). We start at a fraction of the cost with full data ownership.

Growth
$1,000
one-time setup
+ $150-300/mo
  • ✓ Maintenance triage workflow
  • ✓ Lease renewal pipeline (up to 3 properties)
  • ✓ Tenant SMS intake channel
  • ✓ Visual job board
  • ✓ Vendor notification workflows
  • ✓ White-glove onboarding
Get Started
Most Popular
Full Service
$2,000+
one-time setup
+ $400+/mo
  • ✓ Everything in Growth
  • ✓ Custom workflows for your portfolio
  • ✓ Owner reporting automation
  • ✓ Multi-property support (unlimited)
  • ✓ Infrastructure setup (VPS, networking)
  • ✓ Priority support
Get Started

See exactly how it would work for your portfolio

30-minute call. We will map your current workflow and show you what automation would look like for your specific properties.

Book a Free Demo